Terra Castagna Villa – Privacy Policy

Last updated: 20-04-2026

Terra Castagna Villa (“we”, “our”, or “us”) operates the website https://www.terracastagna.gr (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or contact us.

By using this Website, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

Terra Castagna Villa
Greece
Phone: +30 697 9324373
Email: info@terracastagna.gr

If you have any questions regarding this Privacy Policy, please contact us using the details above.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• submit a contact form

• request availability

• send an email inquiry

• communicate with us by phone or email

This information may include:

• full name

• email address

• phone number

• message content

• booking-related information (if applicable)

We do not collect sensitive personal data.

3. Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP address

• browser type

• device type

• pages visited

• date and time of visit

• referring website

This information is used for analytics, security, and website improvement purposes.

4. How We Use Your Information

We use your personal information to:

• respond to inquiries

• process accommodation requests

• communicate booking-related details

• improve website performance

• ensure website security

• comply with legal obligations

We process your data only when lawful under the GDPR.

5. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

• your consent

• performance of a contract or pre-contractual steps

• legal obligations

• legitimate business interests (e.g. website functionality and security)

6. Data Sharing

We do not sell, rent, or trade personal data.

We may share data only with:

• hosting providers

• website maintenance providers

• analytics services (e.g. Google Analytics, if active)

• legal authorities when required by law

All third-party providers comply with GDPR obligations.

7. Data Retention

We retain personal data only as long as necessary:

• to respond to inquiries

• to fulfill booking requests

• to comply with legal obligations

After this period, data is securely deleted.

8. Cookies Policy

Our Website may use cookies to improve browsing experience and analyze traffic.

Cookies help us:

• understand visitor behavior

• improve website performance

• ensure proper functionality

You can control cookie preferences through your browser settings.

If a cookie consent banner is active on the Website, your preferences are stored accordingly.

9. Your Rights Under GDPR

You have the right to:

• access your personal data

• correct inaccurate data

• request deletion (“right to be forgotten”)

• restrict processing

• object to processing

• request data portability

• withdraw consent at any time

To exercise your rights, contact:

info@terracastagna.gr

You also have the right to file a complaint with the Hellenic Data Protection Authority (HDPA):

https://www.dpa.gr

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

• unauthorized access

• alteration

• disclosure

• destruction

However, no internet transmission is completely secure.

11. Third-Party Links

Our Website may contain links to external websites.

We are not responsible for their privacy practices.

12. Children’s Privacy

This Website is not intended for children under 16 years of age.

We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated revision date.

14. Contact Information

If you have questions regarding this Privacy Policy, contact us at:

📧 info@terracastagna.gr
📞 +30 697 9324373